Privacy Policy

Effective Date: August 20, 2026

Beteli Care services LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide when you fill out forms on our website, request information about our residential support services, inquire about services for yourself or a family member, or otherwise communicate with us. This information may include your name, email address, phone number, mailing address, and the name and relationship of the person for whom you are inquiring. Please do not submit sensitive health or medical details through our website forms or by text message. If we need that information to provide services, we will collect it through a secure channel.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries about our community-based residential support services.

Communicate with you about appointments, scheduling, service updates, and care coordination.

Provide, manage, and improve our services and website.

Send text messages and program updates if you have explicitly consented to receive them.

Meet legal, regulatory, and licensing obligations that apply to us as a healthcare provider.

3. Mobile Information & Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services, such as scheduling or customer service providers, and only as needed for them to perform those services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Text messages in particular are not a secure way to send sensitive information.

5. Your Choices

You may opt out of text messages at any time by replying "STOP." You may also contact us to ask questions about the personal information we hold about you or to request corrections to it.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Beteli Care services LLC

4205 Ashland circle, Douglasville, 30135

Email: [email protected]